Frequently Asked Questions

InflowMail is an AI-powered email management platform that lets you connect multiple email accounts (Gmail, Outlook, IMAP) into a single unified inbox. It uses AI to classify, summarize, and help you manage your emails more efficiently.

InflowMail doesn't replace Gmail or Outlook. Instead, it connects to your existing accounts and provides a unified view across all of them. You can still use your regular email apps - InflowMail syncs changes automatically.

Yes! You can compose and send emails from any of your connected accounts directly through InflowMail. Sent emails appear in both InflowMail and your original email provider.

Yes. We use AES-256 encryption for stored data, TLS for data in transit, and the credentials for each connected account are encrypted with a key unique to your account. Each time one of your messages is opened in InflowMail, by you or a helper you added, it is logged for you to see. Our support staff have no tool to open your mailbox. See our Security documentation for details.

No, never. We don't sell your data, don't use it for advertising, and don't share it with data brokers. Your email data is only used to provide you with the InflowMail service.

Gmail and Microsoft 365 sign-in use OAuth - we never see that password. Yahoo, iCloud, Fastmail, Zoho, and Gmail-via-IMAP use an app password (not your login password), stored encrypted. Microsoft retired IMAP passwords; Outlook has to use Microsoft sign-in.

You cannot approve it yourself. Send the admin consent page to the person who manages Microsoft 365. They sign in and click Accept. Then you connect Microsoft again in InflowMail. Until then, use Outlook on the web. Personal @outlook.com and @hotmail.com accounts do not need this, and an app password will not work for Microsoft 365.

Your mailboxes are disconnected, their stored credentials erased and your synced mail deleted straight away. The rest of your account is deleted after a 30-day grace period (sign in before then to cancel), and at that point the encryption key for your mailbox credentials is destroyed. Copies in encrypted database backups expire within 14 days after that. Your original emails remain safe with your email provider.

Our AI analyzes email content to classify messages into categories (Primary, Social, Promotions, etc.), identify important emails, detect newsletters, and generate summaries. This helps you focus on what matters.

Free includes 5 accounts. Pro is $9/month ($89/year) and also includes 5; each extra mailbox is $1 per month, up to 50. Mix Gmail, Microsoft 365, Yahoo, iCloud, Zoho, Fastmail, and IMAP. Proton Mail, Tuta, and HEY cannot connect (no cloud IMAP).

Yes, a native Windows app with the same account and mailboxes as the web app. It is distributed only through the Microsoft Store, published by InflowMail, and you sign in through your browser. See the Windows desktop app guide for requirements and setup.

Get it from Microsoft

The iPhone and iPad app is ready for the App Store. Until that page is public, use the web app in Safari. Android is not on the Play Store yet, so use the web app in Chrome. The Mac app is next. Until it ships, use the web app on a Mac. On a PC, the Windows app is in the Microsoft Store. See the Windows desktop app guide.

No. InflowMail is a mailbox product. Calendar and tasks come from the mailbox you connected (Microsoft 365 today). IMAP accounts sync mail only. People is mined from mail you send and receive - we do not read the address book on your phone. See calendar docs.

Yes. Free includes 5 connected accounts, 30 days of mail kept in InflowMail, search across all your mail at the provider, 20 AI drafts a month (you send them yourself), AI sorting for your first 300 emails each month, and one helper. Pro is $9/month ($89/year) for 90 days kept, the AI assistant with about 500 AI replies a month (1,000 AI credits; more in $5 packs) and sending (you confirm each send), and calendar. Extra mailboxes are $1/mo (up to 50) and extra helpers $4/mo (up to 10). Yearly billing is about 2 months free. Practice is $24/month ($239/year): Pro with 3 helpers included, a 2-year activity log, exports and reports, legal hold and helper controls, for practices where an assistant works in your inbox. A daily safety cap on AI credits applies on Pro and Practice; Plan & billing shows it. See pricing.

Yes, you can cancel anytime from your account settings. Your subscription will remain active until the end of your current billing period, then you'll be moved to the free plan.